The user
Microsoft CRM in combination with BB.Net will provide each user access to the functionality needed for his or her specific role. This is what we call roll-based CRM extension - you will have all necessary processes at your fingertips and a 360° view of customers and/or prospects.
Optimal overall picture
The BB.Net add-ons increase your overall view of, and insight into, customers and prospects. With just one press of the button, you will have all the necessary information –from the very first contacts to the definitive contract. You will have insight into your long-term projects and the facility to change existing contracts, allowing you to work faster and more effectively.
Better decision making
Information from several sources will enable you to make effective decisions and respond immediately. You can combine and exchange data with the customer using the Microsoft SQL database.
Immediate decisiveness
You now have the right information at your disposal any time you need it, so you will be more capable of giving your client correct information, such as drawing up orders and scheduling project operations. This saves time while increasing customer satisfaction and user independence.
Easy to use
BB.Net has the familiar ‘look & feel’ of Microsoft applications. An user can learn to use BB.Net as quickly as Microsoft Outlook and Word. The latest web technology assists the user to enter data. This function is comparable to ‘form-assistant’ in Microsoft CRM and Google's navigation memory.
Flexible workflows
Users can arrange BB.Net as they wish.
Unique features:
Fully web-based and thereby accessible any time and any where.
100% real-time Microsoft Office 2007 integration.
Integration with the powerful Microsoft CRM workflow engine and activities, such as e-mail and tasks.
BB.Net is based on APICS ERP standards.